When you shop and enter your privare information at www.arttoframe.com your information is encoded so it cannot be intercepted during the transmission. When you submit name, address or credit card number nobody has access except you. We use industry standard encrytion that is supported by all modern web browsers.
Your privacy is very important to us. Outlined below is our policy regarding the privacy of the information that you send to us.
Collecting your information
We only collect "private" information from you when you provide it to us. Such as, when you make a puchase or sign up as a member of our site.
We will never rent sell or distribute your private information to any outside entity of www.arttoframe.com.
We use your private information for processing orders.
We send your credit card information to a credit card processing company to charge your account. They do not retain any of your information.
IP address and cookies
We also collect "non-personal" information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. "Non-personal" information cannot be easily used to personally identify you. We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.
In addition, like almost all e-commerce web sites, we use "cookies." Cookies are bits of information that are stored on your computer by your web browser. Although our cookies don't store any of your personal information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit or provide you with a more personalized user experience. Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies.
We may collect and share non-personal information about the pages that you visit on the Website, but this information is not personally identifiable, and we may use selected third parties for marketing and analysis purposes.
The Services are intended for users ages 13 and older. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 13. In addition, we will delete any information in our database that we know originates from a child under the age of 13.
ArtToFrame.com is committed to quality products and your satisfaction is 100% guaranteed!
ArtToFrame.com will submit shipping information to our respective shipping company in order for you to receive your order. ArtToFrame.com uses UPS, FedEx and USPS for shipping our product. If the merchandise was damaged during the shipping process, please contact us immediately with images of the damaged goods and we will issue a replacement for the items / parts damaged.
Refund Policy - Satisfaction Guarantee
We're convinced that you will be more than happy with the quality of your prints when they arrive. All artwork has a 30 day, no questions asked, return policy. We do not refund the shipping costs.