Reviews

Only order if you are sure it is exactly what you want. This is not real wood - it is flimsy thin frame. Returning it is not possible. The shipping to return it is not covered by Amazon return policy and costs more than the product. I was told $170 to return it thru UPS. And the company said it would cost me $57 to return thru them. So basically wasted $60 for a product I can’t use. They need to state that the shipping is not covered!!!!

Good value frame that looks much more expensive than it cost.

Nice and sturdy photo frame for diamond paintings

The glass has a chip in it! I’m not happy at all! Also it says it would fit an 8x10 picture with the mat & it’s too big! So stupid!? The second frame I just opened is also damaged! It has a crack on the corner of the frame! What a waste of money! Almost $50 & another $14 to ship them! Plus tax! Don’t waste your money buy from another company!

Thank you for the replacement frame. My puzzle looks great in it.

Does not look like wood . Looks and feels like plastic .Color not like the picture . Disappointing .

Frame is nice but received with small broken piece however I was able to use it and stick that piece in not noticeable

Quick and great service, exactly as expected.

My biggest gripe is this is NOT glass, as described. I read the reviews where other had said the same, but I went by the description instead. I was going to return it but I'm just going to buy glass for it. Other than that, it's okay, not great. Doesn't feel like wood, but apparently is because I got a splinter.

I was considering this frame for weeks and finally pulled the trigger. I ordered on a Sunday night and received it on Wednesday with normal shipping. Super quick! I was also really impressed with how well it was packed to ensure no damage during shipping. Also the black frame itself is great. My odd sized (13x17) Knicks print fit perfectly. Love it so much. I highly recommend this company and frame.