Reviews

I've recently been ordering a particular frame in different sizes. The workmanship is spot on, and I receive emails as discounts are being offered. I've had the opportunity to work with Customer Support and am very pleased with the results of my calls. In fact, when I reordered from a previous order, I was given the matching discount. Plus, my order was received within 2-4 days. This is truly quality and attention to details offered by ArtToFrames!

The frame looks wonderful with the painting! The gold accent complements its yellows and oranges. The packaging was very thorough and nothing was damaged in shipping. My only complaint was the 12 metal darts were in the wrong place (my canvas was 1/2" deep) so I had to painstakingly remove each with plyers to not cause any damage.

Look great!!! Well made

Very nice frame and even arrived earlier than expected

Beautiful, and as expected! Packaged carefully as well

This frame is gorgeous!

Useful

Ordered a frame Aug 30 for a special occasion. OnTrac delivered it Sunday, Sep 6 — you could hear the broken glass before opening the box.

Requested a replacement Sep 7. No response. Called Sep 10, then had to photograph shards of glass to prove it. Approved Sep 12, replacement promised. It's Sep 13 and nothing has shipped. The occasion passed while I waited.

Meanwhile they found time to email me "Enjoy Your New Purchase."

The packaging failed, the carrier is a known problem, and the claims process puts the burden entirely on the customer. Two stars at best.

Excellent sizing and craftsmanship!

I gave it 4 stars because there were no hangers in the box nor in a baggy attached to the packaging. I double checked to make sure. Other than that, the frame is very nice, the matts have 2 options, one black and one white, each with very nice beveled edging.