Reviews

Overall Ratings

4.7 Excellent

Based on 19496 reviews

What Our Customers Say: Published 1 Year ago

Better than expected!!

  B.R.

5
12835
4
2028
3
1442
2
1072
1
2078
2026-07-31

2026-07-31

Love it

About the product:

Love it
Perfect size

2026-07-31

2026-07-31

Size :  9x11 "    |    Frame Code: D9329

Color is deceiving

About the product:

The white frame I received had none of the gold accent coloring pictured. All plain white. Boring and disappointing.

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2026-07-31

2026-07-31

Size :  12x18 "    |    Frame Code: D9329

Art to Frames Lacking Care and Quality to Enhance Their Bottom Dollar ????????

About the product:

Other potential customers should know that when you receive the frame, it's almost non-existent! How can you charge for something that is literally low quality cardboard for a backing?? Very thin 'wood' frame. When I placed my order, I read 30 day replacement/refund. What it DOESN'T say there is that you will have to pay for the return shipping. In the several times I contacted customer 'service', they didn't even answer what my actual question was, but rather went on their own explanation regarding the acrylic cover. Or, I would receive an automated response of closure, during their listed open hours. In all of my experience purchasing online, i haven't ever been confronted by such an uncaring company. I would highly recommend steering clear of this company! Unfortunately, all we sometimes see as potential customers, are the 5 star ratings and glowing reviews! I honestly don't understand how other folks are fine with spending SO MUCH money on corrugated cardboard. Some companies just never understand that customer service is the backbone of a business, and something that will grant them repeat customers and glowing recommendations. They get to keep my money, in their refusal to acknowledge a misleading advertisement. But, I have to wonder . . . did they really win?

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2026-07-31

2026-07-31

Size :  30x40 "    |    Frame Code: OM84038

Broken in box

About the product:

Nice frame but it came broken!!!

2026-07-30

2026-07-30

The glass came broken

About the product:

The glass came broken

2026-07-30

2026-07-30

Perfect fit for an odd sized picture

About the product:

Perfect fit for an odd sized picture. Love being able to get a frame in any custom size that can't be found locally, or at the exorbitant prices of a frame shop. Great quality, great value.

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2026-07-30

2026-07-30

Great folks to deal with

About the product:

Great folks to deal with! They offer an amazing selection of frames and mats as well as many options in glass and acrylic, all at an affordable price. I've ordered from them several times and I've always been delighted with the product and with the turnaround time.

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2026-07-30

2026-07-30

Very happy with my antique gold frame…

About the product:

Very happy with my antique gold frame with beads and single mat border. Order and delivery process was all smooth. I probably could have found the frame cheaper elsewhere but not with custom mat.

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2026-07-30

2026-07-30

The color of the frame was perfect

About the product:

The color of the frame was perfect. The size fit the picture very well. We could not be happier with our purchase. If we need to frame anything else we will be contacting you.

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2026-07-30

2026-07-30

Prompt service

About the product:

Prompt service. The quality is acceptable not great but it is good.

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