Reviews

Ordered a frame Aug 30 for a special occasion. OnTrac delivered it Sunday, Sep 6 — you could hear the broken glass before opening the box.

Requested a replacement Sep 7. No response. Called Sep 10, then had to photograph shards of glass to prove it. Approved Sep 12, replacement promised. It's Sep 13 and nothing has shipped. The occasion passed while I waited.

Meanwhile they found time to email me "Enjoy Your New Purchase."

The packaging failed, the carrier is a known problem, and the claims process puts the burden entirely on the customer. Two stars at best.

Excellent sizing and craftsmanship!

I've ordered many frames from Art to Frame, Every one is beautiful, Easy shopping, fast shipping, beautiful products.

FRAME NEVER ARRIVED! I reached out to the company twice and never heard anything back. I need a refund.

Mattes arrived in excellent condition. Very pleased with my purchase.

I have purchased several frames for my original artwork. They are good quality, look great. and arrive quickly.

I am never disappointed with the beautiful product I receive from you. Thank you.

Very good quality as well as service! Thank you!

This is my third time ordering a custom sized frame and matting. Every single one is perfect!
Very pleased with this company.

Perrfect. I am so grateful how professionally you and kindly you handled this situation. Thank you