Reviews

Frame was damaged in three places, chipped finish

Brittle wood and cracks when you put it together.

Loving my frames so beautiful. My one compliant was with the delivery company. On trac is horrible they never delivered my frames. But your customer service rep that helped me was awesome.

Poor quality as glass was broken.

Really nice frames , better than anticipated . Good price and quick shipping as well

I really love this. I found an awesome travel poster of a quote by Anthony Bourdaine. I wanted to hang it on my camper van sliding door . I took it to Michels and they did the border. It installed quick and i don't worry about it falling on bumpy roads

Customer service and quality

I received the wrong sized matting, and while I understand errors, it seems that to get things corrected its necessary to complain first before being redirected to another layer of “help”. So far I’ve been reassured that the customer comes first and that the company cares, but so far no one has told me when I can expect to get the matting I need so that I can hang my print.

Really bad quality. There is no Matt and the backing doesn’t help with anything. It’s corrugated cardboard. You can see the union of each side in the corners. Also, I try to return these items and because the seller is not Amazon I have to pay for the return shipping, which is almost $50. Way more than the shipping fee I paid to get them. Not worth!

Excellent service. The frames are not only well made.They are very well packed for shipping. My only complaint is that I was entitled to free shipping, but one frame was too large and had to be sent in pieces for me to.Assemble. and I was charged shipping.
I have ordered several times and I am about to order again.
I guess I wrote too soon. The frames did appear to be very well. Packed for shipping. However, when I unwrapped the frames, I discovered that the acrylic on the largest frame is cracked. Now i'm winning a resolution.