Reviews

Horrible- it’s cardboard not glass

This frame worked out well since my picture was an odd size. Looks great on the wall.

I'm impressed with the great service and value I recieved when ordering from ArtToFrames. The detailed questioning sbout what I needed, the fast shipping and epert packaging were great, ArtToFrames is my new go to shop for framing service and materials.

I have been a long time customer and bought MANY frames without any issues. Most recently, I bought 4 more custom frames. 3 came with no issues, but 1 had cracked plexiglass all the way from side to side. When asking them to simply correct sending me a faulty product, Mercedes accused me of damaging it myself, and said that it was "the customer's responsibility to thoroughly inspect all items upon receipt." I DID inspect the item; that's why I was asking for a replacement! We then had a few more emails back and forth where she asked for pictures from certain angles, I provided them, and then she replied asking for pictures which were in my email. SHE WASN'T EVEN READING THE EMAILS. After a few more emails back and forth, she agreed to replace it but only if I paid shipping! I said ABSOLUTELY NOT, as my expectation is that if I order something it will come in working order, and if not, the company will stand by their product. Only after threatening to escalate it, did she send me a replacement. And then, UNBELIEVABLY, she sent the wrong size. This after I specifically wrote her a final email to confirm the correct size was being sent, and she replied confirming the size. It was still incorrect! We're now going on almost 2 months to get a simple frame order resolved. Absolutely the worst customer service and quality control I have ever received in my life.

The color is quite a bold gold. Not a soft gold. Just be aware.

Very nice frame but overpriced given it has plexiglass and not real glass in it.

Perfect fit for a difficult size. Reasonable price. Prompt shipping and well packaged. Thank You. Will definitely be a return customer.

Art To Frame always provides quality work that helps to enhance my artwork. It is always packaged perfectly so you never need to worry about damage, and their finished product looks fantastic every time.

Well, This glass was broken more thoroughly. Glass all over?

Ordering was easy, my order was shipped fast and carefully packaged so the glass would not get broken. Well done!