Reviews

Outstanding service and frames and mats arrived early and well made.

I like the fact that I can get custom sizes made to order in a reasonable amount of time and for a reasonable price.

Frame was damaged in three places, chipped finish

Brittle wood and cracks when you put it together.

Loving my frames so beautiful. My one compliant was with the delivery company. On trac is horrible they never delivered my frames. But your customer service rep that helped me was awesome.

Customer service and quality

I received the wrong sized matting, and while I understand errors, it seems that to get things corrected its necessary to complain first before being redirected to another layer of “help”. So far I’ve been reassured that the customer comes first and that the company cares, but so far no one has told me when I can expect to get the matting I need so that I can hang my print.

Excellent service. The frames are not only well made.They are very well packed for shipping. My only complaint is that I was entitled to free shipping, but one frame was too large and had to be sent in pieces for me to.Assemble. and I was charged shipping.
I have ordered several times and I am about to order again.
I guess I wrote too soon. The frames did appear to be very well. Packed for shipping. However, when I unwrapped the frames, I discovered that the acrylic on the largest frame is cracked. Now i'm winning a resolution.

Very easy process, and the frame arrived quickly and fit my art piece perfectly!

I am a returning customer and once again was not disappointed. This time I sent a photo to be matted and framed. Usually I have the picture and send for the frame. I was worried the photo would be somewhat distorted because I sent it wirelessly but it came out great.