Reviews

The double matted frame looks great and fits perfectly. It amazed me how fast the turnaround was from ordering to shipping. In a little over a week after placing my order, I received it.

Unfortunately, the frame was received damaged. I reported the damage to ArtToFrame same day by email, then again seven days later. No response from customer service whatsoever. I called them today and left a message, but no response thus far. Frame looks great except for the broken corners. Very disappointing considering all of the positive reviews.

When my beautiful frame arrived with the glass broken, I reached out to ATF and informed them, along with photos. In return, they responded promptly, and sent a new pane of glass, at no charge, which arrived in only 4 days. The new pane arrived packaged very securely, ensuring a safe arrival. It is now united with my beautiful frame. The prompt response, along with a desire to fix the problem was the kind of customer service you would hope to receive. I have ordered from them twice, and I am very happy with both purchases. I would highly recommend them for any of your framing needs!

Broken / replacement never arrived

I am very pleased with the product, and the customer service is excellent! I think the reproduction of the picture that I sent to be framed was slightly darker than the original, but it still looks good.

I had 2 custom frames made and they are great. Quality at a reasonable price. Week definitely be doing business with them in there future!

Frames are great quality at an affordable price. Arrives quickly!
This is the third frame I’ve purchased

It is lightweight, elegant and perfect for the place I needed it

The clips on the back are entirely too small, they didn't work with a real matted painting, only their cheap cardboard insert. When I tried a manual solution, one of the corners started separating. Cheap materials and plexiglass, not worth the cost.

Does not fit something that's 11x23 properly. The space within the frame is actually 22.5" by 10.5" which is not helpful for people who actually need to frame something that is 23" by 11". Also very disappointing that the return is trying to charge me $13 when it's a manufacturer error.