Reviews

UPS left my package in the middle of a gravel driveway.

My first frame arrived broken but I contacted customer service and they sent a replacement. It looks great! Just the size I needed and easy to hang up.

I ordered 6 frames. Some came with hardware and some did not. The hardware that was sent was subpar and broke immediately. The most expensive frame was very poorly made and looks damaged. The frames did come quickly and communication has been good. You need to work on quality control of what you are shipping.

Awesome ordering and customization.

When I received the order, the box was very damaged during shipping. Last time I ordered, the box was damaged and my frame, mat, and plexiglass were broken. Fortunately, this time the frame itself was wrapped adequately so it was not damaged. Thank you for protecting my frame from careless shipping!

On my initial introduction to ArtToFrames, the first batch of five frames one had the glass broken. I contacted them and sent pictures and they immediately sent a new glass. Thanks for your response and 10 great frames.
Regards,
David Nice

First order came damaged they replaced it no problem and everything’s fine

Cheap frames that are really best avoided. Low quality. Don’t make the mistake that I did.

We received the order on time, and the shipping and packaging were very good. However, the finish and overall strength of the product are not very good. The quality could be improved.

This frame is 100% plastic. It is NOT wood, as described in both the description and in the materials list. It isn't even decent fake wood - just molded plastic. I'm very disappointed and am obviously returning it.